27 10/2015Damien Buckley Spam Alert - Suspension Notice

Our technical service team would like to advise that some customers may have received an email from abuse@netregistry.com.au and/or feedback@netregistry.com.au.org with a download link to an external website along with an external phone contact number.

Update: After further investigation our team have discovered a number of Registrars who have been affected by this. If any customers have domain names registered with another provider be aware of a similar email being sent from the providers abuse@ email address.

A copy of the email is below:

Subject: [Domain name] Suspension Notice

Dear Sir/Madam,

The following domain names have been suspended for violation of the Netregistry Pty Ltd Abuse Policy:

Domain Name: [domain name]
Registrar: Netregistry Pty Ltd
Registrant Name: [Registrant name matching whois]

Multiple warnings were sent by Netregistry Pty Ltd Spam and Abuse Department to give you an opportunity to address the complaints we have received.

We did not receive a reply from you to these email warnings so we then attempted to contact you via telephone.

We had no choice but to suspend your domain name when you did not respond to our attempts to contact you.

Click here [LINK] and download a copy of complaints we have received.

Please contact us for additional information regarding this notification.

Sincerely,
Netregistry Pty Ltd
Spam and Abuse Department
Abuse Department Hotline: 480-124-0101

Customer Impact:
We would like to advise that any customer that receives the email is to delete it immediately. If you are unsure of the validity of your emails please check the email headers to determine the source and return path for the email address. If you require any assistance or have any questions regarding the email please contact our support team on the available channels – www.tppwholesale.com.au/contact/

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